Private operators continue to fleece passengers and abandon them midway as lack of proper departmental support and good incentives affects government plans
Bhopal, Madhya Pradesh: Ganesh
Patidar (45) sits on a rickety bench at Nadra bus stand in Bhopal district,
waiting for the next bus that will take him to Palaspani in Barwani district,
some 350 km away. “It might take me 12 hours or even more, depending on my
luck today,” he tells 101Reporters, as
he swats a fly away from his face.
“Ideally, a bus journey from here to my village should take
eight hours, but since there is no direct bus, I will have to change buses in
Indore,” Patidar adds.
"Private buses charge arbitrary fares. Many times, drivers halt the journey
midway, saying it will not be profitable to complete the trip due to low passenger count. We then have no option but to wait
until someone shows willingness to take us to our destination,” says Patidar, who
works in a private company that supplies agricultural chemicals. He has to
travel to Bhopal once in every 15 to 20 days as part of his work.
This is in contrast to the time when Madhya Pradesh State Road Transport Corporation (MPSRTC) was up and running. Right now, Madhya Pradesh is the only state in the country that does not have a government-run transport corporation. The crucial link that connects remote villages and administrative centres is missing in the state, making it difficult for people, especially those from the marginalised communities, to move around.
Snapping the lifeline
The dismantling of MPSRTC commenced in 1983, when Congress leader Digvijaya Singh was in office. However, the proposal did not get Cabinet approval during his tenure. In 2005, during Babulal Gaur’s tenure, the state government ordered its dismantling without the Central government approval.
According to Shyam Sundar Sharma, a former MPSRTC employee and chairman of sadak parivahan adhikari-karmchari utthan samiti, the Industrial Disputes Act, 1947, stipulates that no state government has the right to order closure of road transport service. It should get permission from the union ministries of labour and surface transport as the Centre has 29.5% stake in the corporation.
As many as 500 MPSRTC buses from Bhopal, 400 from Indore and about 300 from cities such as Gwalior and Jabalpur used to travel an average distance of 500 km to cover remote villages. With the corporation becoming defunct, private operators have taken up these routes.
“Nowadays, most private operators are reluctant to ply on rural routes since they are unprofitable. Instead, they opt to run exclusively on the more financially rewarding routes like national highways,” says Bhupendra Kumar Jain, an RTI activist and an expert in state transport.
Short-lived schemes
After the discontinuation of MPSRTC, requests for improved public transportation in rural regions began to surface. In 2010, the Shivraj Singh Chouhan government introduced the CM Rural Transport Policy with the objective to generate employment opportunities for rural residents and extend the scope of public transport services to every village, but no work started on the ground.
Two years later, the then chief secretary Anthony de Sa modified the policy
to boost the incentive given to bus operators. The changes included granting
online permits and offering a subsidy on the tax levied per seat from Rs 120 to
Rs 20 on the designated 1,600 rural routes.
Despite these efforts, bus operators displayed limited interest. In April last year, the Chouhan government unveiled another new initiative named Rural Transport Service. Launched as a pilot project in May, the scheme was operated for six months with an aim to extend the benefits of public transportation to 4,70,523 residents in 546 villages of Vidisha district. At that time, 36 Tata Magic vehicles were deployed to cover 1,513 km spanning 76 rural routes.
“Operators of these 7+1 seater passenger vehicles were granted full exemption from the monthly Motor Vehicle Tax as per the Madhya Pradesh Motor Vehicle Taxation Act, 1991. Additionally, an incentive programme through the rural transport credit model was implemented to offset the losses incurred by vehicle operators,” says Mukesh Kumar Jain, the then Madhya Pradesh Transport Commissioner.
Mahendra Pathak (32) became part of the pilot by plying his Tata Magic vehicle. “I used to operate between Bandhera and Vidisha. From the very beginning, the passenger count was low. The vehicle needed diesel worth Rs 300 to 400 daily. I also had a monthly loan instalment of Rs 4,534. On top of that was the vehicle maintenance cost,” Pathak tells 101Reporters.
He now takes students to school in his vehicle, thus earning Rs 15,000 to 20,000 a month. “The
incentive under the government scheme was only 25 paise per km, and the money was disbursed only after six months of operating the vehicle,” he says.
Prakash Dhakad, who used to run his Magic vehicle on Sangul Road in
Shamshabad tehsil of Vidisha, had a
similar experience. “Despite making three to four trips every day, I could only
secure 10 to 15 passengers. Moreover, the government had set the fares too
low,” he says.
However, Transport
Department Commissioner SK Jha tells 101Reporters that the purpose of the
pilot project is to identify the flaws so that timely improvements can be made.
“During those six months, several shortcomings came
to light. One notable issue was the inadequacy of the 25 paise per km incentive. In response, the Rural Transport Service has
undergone modifications.”
The operators who submitted the lowest rates in their tenders were engaged under the scheme. “Now, tenders will be invited by the Collector at the district level after selecting the rural routes,” he says. Jha informs that the service has been extended to tribal districts of Alirajpur, Jhabua, Dindori, Mandla and Anuppur this January.
Strangely, under the Rural Transport Service, not a single 21-seater bus was given permit in Vidisha, which means no bus operator had shown interest in the policy. The eight-seater vehicle operators are also looking for other means of employment as they have not benefitted from the policy.
Caught in red tape
The five tribal-dominated districts of the state have dismal
connectivity. The issue got widespread attention when a video circulated on social media last December, showing 35 villagers taking an
auto from Jobat tehsil in Alirajpur
to their village Bilasa.
A state transport department official, speaking on condition of anonymity, says, “The operators are willing to provide services in
remote areas, but for the reluctance of the Regional Transport Office [RTO]. The
initiative has not received proper support from the department. Illegal public
transport services are already operating on most rural routes, which underscore
the importance as well as profitability of starting such services.”
The official emphasises that the Rural Transport Policy, 2022, has waived
the monthly highway tax or permit fees. However, RTO authorities are
disinclined to work without compensation. This has led to a familiar pattern in
which the scheme initiated in five tribal districts, like in previous
instances, remained only on paper. Ten months have passed without selection of rural routes and issue of tenders.
Virendra Singh Yadav, Regional Transport Officer of Alirajpur district,
says a district level committee has identified 22 rural routes based on key factors such as population of
villages along the route, vehicle capacity, service frequency and the
number of vehicles needed. “Tenders will be issued on a
route-by-route basis, with a duration of six months to one year, and passenger
fares will be determined in accordance with the transport regulations.”
Other Regional Transport Officers, Vimlesh Kumar Gupta of Mandla, Ramsia
Chikwa of Dindori-Anuppur, and Kritika Mohta of Jhabua, say the routes in their respective districts (Dindori 12,
Jhabua 18, Mandla 20) have been identified. Old routes are also
under review, and tenders will be released as soon as the survey reports become
available.
Expertspeak
According to Shyam Sundar Sharma, the government’s decision to shut the
corporation was a mistake. “Rural areas are facing the brunt. The
government should formulate a plan to reinstate the corporation, which will help people to access affordable and convenient
public transport once again. This will facilitate better control over drivers and conductors, preventing them from
charging arbitrary fares and abandoning passengers midway,” he says.
Shailendra Srivastava, a retired state transport department commissioner, emphasises the need to establish transport cooperative societies to ensure the success of rural services. "Mahakaushal Transport Sahkarita Maryadit Samiti was formed by the MPSRTC employees who lost their jobs when the corporation was dismantled. This cooperative has been serving Jabalpur division since 2013, commencing with a single bus on the Jabalpur-Mandla route. Today, it has 22 buses and employs 110 individuals,” he says.
"By studying the cooperative transport models from across the country and aligning them with the rural transport policies, the government can not only offer employment opportunities to rural youth but also deliver accessible and affordable public transportation to villagers," Srivastava says.
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